Returns and Refunds Policy

Thank you for shopping at ReefToys.com.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days* of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

- The product was purchased in the last 30 days *(P2o Reactors 60 days)

- The product is in its original packaging (acrylic masking paper)   

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing to:

ReefToys.com

969 La Costa Ave

Bartlett IL 60103

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from ReefToys.com.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale,custom orders items

Unfortunately, sale items,custom/unique orders cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@reeftoys.com 

By phone: (630)329-5762 M-S 9AM-8PM CT